FAQ

 

HOW DO I CONTACT THE WILD MOON?

You can use our chat button on the website, email us at thewildmoon.au@gmail.com or send a message via instagram or messenger.

DO YOU HAVE A PHYSICAL STORE?

Currently we are based Online only.  We attend many markets throughout Victoria so follow us on Instagram here to stay up to date on where we are next. 

DO YOU OFFER REFUNDS?

You can read our Refund policy here. 

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Paypal, all credit cards, Google pay and Apple Pay.  We do not offer After pay however you can chose to pay in 4 via your Paypal account. 

HOW OFTEN DO YOU RESTOCK?

Weekly! We love bringing new and gorgeous crystals to you as often as we can. Stay up to date on new releases by subscribing to your Monthly newsletter here. 

WHAT CAN I EXPECT FROM YOUR MONTHLY NEWSLETTERS?

We don’t want to spam you but we do like to share some crystal love with exclusive promotions, how to’s, new releases and crystal tips. You can subscribe here 

WHERE DO YOUR SOURCE YOUR CRYSTALS FROM?

Our crystals come from all over the world and we work with a small group of trusted suppliers, both local and overseas, to bring you high quality, high energy crystals.